LDC Deployment Manager - Manufacturing

MAJOR ACCOUNTABILITIES

• Accountable for the LDC implementation/ adoption in the area responsible based on the business requirements based on the Novartis architectural standards, performance, quality and security principles
• Accountable for deciding on implemetation for complex issues in strong collaboration with the respective functional GPOs and LDC Pillars based on a detailed rational and interpretation to fully understand implications of the proposal for the integrated solution
• Accountable that the solution:
  • meets business and user requirements
  • adheres to high level conceptual design and it is tracable
  • it is aligned with architectual roadmap
  • improves and sustains standardization efficient while respecting regulatory/control requirements (e.g., NFCM-control requirements, P3, TPRM, GxP)
  • supports the development, execution and operations of solutions
• Work (together with the IT Expert) in the assigned area and ensuring integrated solutions by strongly being connected to experts in connected workpackages, data & analytics, by applying a continuous improvement mindset
• Accountable that dedicated project work is delivered to agreed time, cost and quality constraints following the release calendars
• Accountable for the solutions are peer reviewed, formally documented and signed off by domain pillars and business functions
• Accountable that solution user acceptance testing is performed and meet quality standards
• Champion the need to stay standard from a customisation perspective by establish standardized design and development processes to enable cost effective delivery
• Ensure adherence with all relevant internal / external security and compliance policies and procedures (e.g. FDA, Novartis IGM framework)
• Guide data cleansing, data migration and building the master data dictionary, in close collaboration with the local data owners
• Simplify user profile definition and absorb local profiles into global profiles where feasible. Guide the sites with profile mapping to users
• Guide business cutover planning, data double maintenance, ramp down and ramp up/ Hypercare support
• Support country discovery activities for identifying additional needs going beyond the existing LDC core solution
• Ensure close collaboration with pillar teams and country reference group members, regular meetings and workshops are conducted and feedback from operations is taken into consideration.

KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS

Delivery of key milestones of the program on time, in quality and within budget, 

with full buy-in and support of country and global teams

JOB DIMENSIONS

Complexity:

• Execution of a specfic functional area  in a very high complex program impacting all countries and regions

Influence:

• Stakeholder management with LDC domain pillar teams, GPOs and country/hubs/sites reference groups
• Large and geographically broad scope; high change impact

Knowledge & Skills:

• Business acumen: very good understanding of various worldwide data models, required capabilities and operational pain points in the area responsible
• Curious and forward looking: looks for signals both inside and outside the company to identify new trends and future expectations to set the goals of the commercial workstream.
• Digital savvy: very good grasp of the impacts and opportunities of data and technology will create to Novartis
• Leadership skills: ability to inspire change, involve country-experts and effectively communicate to GPOs and relevant stakeholders

EDUCATION & EXPERIENCE

• University level degree
• Additional Project Management training, a certification/designation desirable
• Lean / Six Sigma Certified preferred
• At least 3 years’ experience in country and global roles

LANGUAGES

English as a must and additional language(s) preferred.

FINANCIAL RESPONSIBILITY

Support a very large program over 5+ years potentially in the magnitude of >500mUSD.

COMPETENCY PROFILE

• Contributes to the project efficiently, with an ‘value creation’ mentality by maintaining a key focus on value creation and process optimization
• Leverage best in class examples, key expert input to design the appropriate project management and change approach for all phases of the program/project lifecycle.
• Keeps deadlines and gets the team to produce high quality output
• Leverages business understanding and its requirements in the design of the Transformation Program agreed end states/outcomes
• Problem solving and root cause identification skills
• Strong analytic and decision making abilities
• Able to work effectively at all levels in an organization
• Excellent communication and collaboration skills with proven speaking, presentation and facilitation experience in internal and external environments
• Able to leverage networks of professionals across functions and business areas
• Understands the competing organizational needs beyond own part of business
• Able to interpret complex information and to influence internal and external peers
• Role model for Novartis’ values and behaviours
• Analytical mindset and ability to understand situations, interdependencies and challenges in a holistic way
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Demonstrate ability to work effectively in a multi-national and complex matrix organization
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Flexible and reacts to changes promptly and efficiently
• High cultural awareness
• Proactive, result orientated and with a strong customer centric attitude
• Interest to learn, explore and develope within the given role