REQ-10087958
Sep 18, 2026
LOC_MY
About the Role
Major accountabilities:
- Drive competitive sales growth by developing and executing effective territory, account, and customer engagement plans.
- Personalize customer engagement journeys for target healthcare professionals by leveraging customer preferences, available content, data insights, and multiple engagement channels.
- Build long-term, trusted partnerships with healthcare professionals to strengthen collaboration and support improved outcomes for customers and patients.
- Deliver memorable, customer-centric experiences by listening to customer needs and understanding the healthcare environment in which they operate.
- Use available data sources to dynamically prioritize, refine, and adapt customer interaction plans.
- Share customer insights with internal stakeholders to support the development of relevant product, indication, campaign, and engagement content.
- Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
Requirements:
- University degree in Life Sciences, Pharmacy or Science related
- Minimum 1 year of experience in the pharmaceutical or healthcare industry.
- Strong sales and customer engagement capabilities
- Ability to communicate scientific and clinical information effectively to healthcare professionals
- Strong planning, prioritization, and territory management skills
- Commitment to compliance, integrity, and delivering high-quality execution
Role Requirements
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)
DIV_IM
Sales
LOC_MY
Penang
MY01 (FCRS = MY001) Novartis Corporation (Malaysia) Sdn. Bhd. (197101000541)
FCT_SA
Full time
Regular (Sales)
No