REQ-10086872
Aug 30, 2026
LOC_CN

About the Role

Major accountabilities:
  • General administrative support: takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members.
  • Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines and services that are specific to the department.
  • Work processes in own area of responsibility: Supports optimization of current processes and/or introduction of new or modified processes.
  • Handling of administrative projects tasks with clearly defined content and time limitations.
  • Acts as a team member for administrative projects and manages the administrative part of special tasks.
  • Supervisory tasks: Guarantees a smooth adjustment to the job of new employees in the own area of responsibility.
  • Takes over supervising for colleagues in the administrative area (e.g. apprentices, new employees etc.) -Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
  • Continuous improvement of processes and procedures -Planning of the office needs & management of contracts with all contractor

Role Requirements

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

DIV_EC
Audit & Compliance
LOC_CN
Shanghai (Shanghai)
FCT_FA
Full time
Regular
No
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REQ-10086872

Executive Assistant

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