REQ-10075584
Apr 27, 2026
LOC_CN

About the Role

  • MAJOR ACCOUNTABILITIES
  • Coordinate the local service delivery of operational processes
  • Coordinate the local service delivery of one or more operational processes in the assigned country or countries, provided by the Global Services Centres or third party providers.
  • Ensure that globally provided services, processes and tools are being implemented in a standardized, efficient and compliant way to the benefit of the end-user community.
  • Partner with category teams, Global Service Centres and Global Process Owners and a strong business partnering with department Heads and CFOs.
  • Ensure close business partnering with the country stakeholders regarding all operational processes including compliance.
  • Lead country and NGSC implementation, change management and adoption of global procurement systems, standards, processes and procedures.
  • Drive standardization, continuous improvement and simplification.
  • Explore opportunities across clusters/towers to drive projects to enhance impact
  • Generate analysis with strong business insights to lead relevant projects to improve both productivity and region other KPIs
  • Given working in dynamic market, the role is requested to go beyond global to drive best practice and innovation
  • Single Source of Information and Data Hub
  • Reliable information hub and data hub for APAC region, proactively collect and share region business insights to drive productivity.
  • Work as APAC internal consultant for further improvement.
  • Market intelligence/ study China robotics market to provide reliable/high quality vendors and support global sourcing.
  • Strong business knowledge and insights on China robotics industry
  • Manage global senior stakeholders to drive projects improvements

KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS

  • Rich experience in managing countries/regions so that the role can well understand countries needs then initiate effective OE solutions
  • Excellent service orientation for End Users in the following areas:
  • Process & System rollouts,
  • Trainings & Communications
  • Service Catalogue and Hands Free Procurement

  • Continued automation of the procurement environment.
  • Improved Content Enablement capability.
  • Effectively lead region projects to support countries to achieve KPIs

EDUCATION EXPERIENCE

EDUCATION:

  • Master’s degree/Advanced degree in Business, Organization development, Human resource management or similar is required.
  • Additional qualifications (CIPS, Project Management, etc.) or similar professional qualifications are preferred.

EXPERIENCE:

  • > 10 years of relevant business experience (industry specific experience).
  • Preferably > 5 years of experience in Procurement or other related experience within the Pharmaceutical industry, preferably in category management, supplier management, or related area, with a focus in with a focus in the <Category or area> domain.
  • Strong project management or other leadership experience.

LANGUAGES

Excellent spoken and written English and Chinese.

Role Requirements

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

DIV_TO
Purchasing & Sourcing
LOC_CN
Shanghai (Shanghai)
FCT_PR
Full time
Regular
No
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REQ-10075584

APAC Operational Excellence Head and China Robotic Sourcing Advisor

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