Digital Marketing Execution Lead
About the Role
Digital Engagement & Asset Visibility
- Conduct light‑touch digital engagement to maintain visibility and awareness of selected Commercial Portfolio products.
- Utilize approved digital channels and platforms to sustain simple, consistent engagement.
- Ensure digital assets remain active, visible, and aligned with key messaging.
- Monitor basic engagement signals to inform required content adjustments.
- Support Field Force roles if they are required in targeted fashion for specific product(s).
Digital Content & Channel Management
- Manage and update digital materials to ensure relevance, accuracy, and compliance.
- Upload, tag, and optimize content across approved systems and platforms.
- Ensure timely updates to reflect new information, safety data, or regulatory guidance.
- Maintain digital channel readiness for content deployment.
Compliance & Regulatory Alignment
- Ensure all digital content and activities meet regulatory, safety, and Standard Operating Procedure (SOP) requirements.
- Track and coordinate Medical, Legal, and Regulatory (MLR) reviews for required updates.
- Maintain documentation and audit readiness for all digital materials.
- Address compliance findings promptly and implement corrective actions.
Execution Excellence (EE) Collaboration
- Engage with EE for guidance on omnichannel (OC) utilization, analytics, and platform use.
- Apply EE recommendations to ensure content availability across relevant platforms.
- Leverage EE enablement for process clarity and digital execution improvements.
- Participate in alignment discussions to plan digital priorities and capacity.
Cross‑Functional Collaboration
- Coordinate with Commercial Portfolio team, TAs, EE and international/region teams to align on digital needs.
- Support brand planning with input on available content, channels, and digital activation options.
- Work with Legal, Regulatory, and Quality teams to ensure compliant digital execution.
- Collaborate with Finance and Operations on budget tracking and execution processes.
Leadership & Culture
- Foster an engaged, high-performance culture with clear goals, coaching, and ongoing development.
- Attract future ready talents, help them grow, and keep them engaged; strengthen succession and capability across the country organization.
- Lead by example with Novartis Leadership Expectations & Behaviours, encouraging transformation, strong performance, and a growth mindset.
Key performance indicators:
- Execution of insights & analytics services and related Strategic projects
- Performance on productivity and competitiveness, measured against goals & benchmarks .
Experiences
- Experience in digital marketing, digital content operations, or omnichannel execution
- 2+ years of direct team leadership, including hiring, coaching, performance management, and succession planning across cross-functional and cross-market teams, direct or indirect P&L management is an advantage (Preferred)
- Experience within regulated industries such as pharmaceuticals or healthcare.
- Hands‑on experience managing digital content, platforms, and simple activation workflows.
- Familiarity with content management systems and approved digital channels.
Functional Capabilities
- Strong understanding of digital channels, content updates, and lifecycle management.
- Ability to manage platform readiness and ensure content availability.
- Knowledge of omnichannel execution principles and basic analytics interpretation.
- Ability to ensure adherence to MLR and SOP requirements.
- Skilled in coordinating digital materials across multiple systems.
Leadership Capabilities & Mindset
- Strong organization, communication, and follow‑through skills.
- Ability to influence without authority and coordinate diverse stakeholders.
- Demonstrates proactive problem‑solving and operational discipline.
- Matrix leadership and talent development: building high-performance, diverse teams; coaching, succession planning, and influencing across complex cross-functional and regional interfaces
Role Requirements
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)