Site Quality Head
About the Role
Major Accountabilities:
- Critical Negotiations, People Leadership, Operations Management and Execution, Collaborating across boundaries, Project Management
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
- Distribution of marketing samples (where applicable)
Key performance indicators:
- Successful support of projects with agreed quality & delivery dates, passing of internal and external inspections.
- Meet quality & timelines for all projects.
- Act in accordance with GMP, ethical, health safety and environment (HSE), and information security (ISEC).
- The number and severity of cGMP issues identified during internal and external audits.
- Year-end figures within budget.
Background (State the preferred education and experience level)
Education & Qualification
University degree in Pharmacy, Engineering, Chemistry, Biotechnology or
equivalent.
Language
Fluent (oral and written) in English; local language desired
Relevant Experience
- Minimum: 12-15 years’ experience in the field of Quality Assurance and Quality Control in a pharmaceutical industry environment or equivalent
- Operations Management and Execution, People Leadership, Collaborating across boundaries, Functional Breadth, Project Management, Financial Management, Industry/ Business Exposure
Competencies
- Collaboration; result-oriented
- Advanced communication skills; motivates colleagues and co-workers
- Leadership and change management, objective setting and performance management
- Being Resilient; Stakeholder Engagement; Operational Excellence; Applied Business Insights
- Budget management; Risk Management
- Product Release; Audit Management; Health Authorities; Technical Launch and Transfer
- Knowledge of GMP Quality Control (QC) Testing, Manufacturing Process/Product Expertise
- Expertise in GxP operations.
Role Requirements
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)