Site Quality Head

Site Quality Head

REQ-10086436
Aug 26, 2026
LOC_CN

About the Role

Major Accountabilities:

  • Critical Negotiations, People Leadership, Operations Management and Execution, Collaborating across boundaries, Project Management  
  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt
  • Distribution of marketing samples (where applicable)

Key performance indicators:

  • Successful support of projects with agreed quality & delivery dates, passing of internal and external inspections.
  • Meet quality & timelines for all projects.
  • Act in accordance with GMP, ethical, health safety and environment (HSE), and information security (ISEC).
  • The number and severity of cGMP issues identified during internal and external audits.
  • Year-end figures within budget.

Background  (State the preferred education and experience level)

Education & Qualification

University degree in Pharmacy, Engineering, Chemistry, Biotechnology or

equivalent.

Language

Fluent (oral and written) in English; local language desired

Relevant Experience

  • Minimum: 12-15 years’ experience in the field of Quality Assurance and Quality Control in a pharmaceutical industry environment or equivalent
  • Operations Management and Execution, People Leadership, Collaborating across boundaries, Functional Breadth, Project Management, Financial Management, Industry/ Business Exposure

Competencies

  • Collaboration; result-oriented
  • Advanced communication skills; motivates colleagues and co-workers
  • Leadership and change management, objective setting and performance management
  • Being Resilient; Stakeholder Engagement; Operational Excellence; Applied Business Insights
  • Budget management; Risk Management
  • Product Release; Audit Management; Health Authorities; Technical Launch and Transfer
  • Knowledge of GMP Quality Control (QC) Testing, Manufacturing Process/Product Expertise
  • Expertise in GxP operations.

Role Requirements

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
Read our handbook (PDF 30 MB)

DIV_TO
Quality
LOC_CN
Haiyan (Zhejiang Province)
FCT_QA
Full time
Regular
No
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REQ-10086436

Site Quality Head

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