Workflow Automation Expert

Responsibilities:                                                                                                                

• Lead end-to-end delivery of workflow automation solutions, from process discovery through to deployment and optimisation
• Design and implement scalable automation using business process management and robotic process automation technologies
• Translate business and user needs into efficient, automation-first solutions that improve reliability and reduce manual effort
• Identify high-impact automation opportunities in partnership with cross-functional stakeholders
• Ensure all automation solutions align with enterprise platforms, security, compliance and governance standards
• Collaborate across business, technical and operational teams to drive adoption and measurable outcomes
• Apply systems thinking to analyse, model and redesign processes for automation readiness
• Act as a hands-on subject matter expert and mentor, building automation and process capability across teams
• Promote best practices, frameworks and reusable solutions to elevate organisational automation maturity
• Contribute to a culture of rapid delivery, innovation and continuous improvement supported by artificial intelligence-enabled approaches

Essential for the role:

• 7+ years design and delivering workflow automation solutions end-to-end
• Proven ability to translate business and user needs into scalable automation solutions through business process management and robotic process automation technologies 
• Strong systems thinking skills, with experience analysing and redesigning complex processes for automation readiness
• A mindset of curiosity that drives continuous improvement and change
• Strong collaboration and communication skills, working effectively across business, technical and operational teams
• Demonstrated ability to influence stakeholders without formal authority in a complex, matrixed environment
• Practical understanding of artificial intelligence and its application within automation or transformation initiatives
• Experience working within life sciences, pharmaceutical or similarly regulated, complex environments

Desirable for the role:

• Experience in pharmaceutical drug discovery or supporting scientific research workflows
• Experience mentoring or developing others to build capability in automation, process engineering or artificial intelligence

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation: 

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.